cancellation and refund

Cancellation Policy
Cancellation request has to be submitted by client by emailing to info@assistwp24x7.com for authorization purpose and not by informing it on live chat. Since all fees are payable in advance, there is no cancellation fee. In order to avoid charges for a subsequent billing cycle, you need to cancel the service prior to the end of the current billing cycle. We recommend that you cancel your subscription (if relevant) prior to your next billing date.

You reserve the right to cancel the service for any reason with prior notice of 7 days. We will not cancel the service from our part without notification.

 

Refund Policy

We offer refunds on selected WordPress Website Management Plans which we have advertise on our website, Most the management plans have 14 days money back guarantee. After 14 days no refund will be offered. A refund request most of the time does not require to provide a reason, but we strive to be the best of best hence request customers to provide reason for refund and cancellation of service, which will enabled us to move to next step in our journey to be the best. Refunds can take from 24 hours to one week. Refund request must be sent directly to info@assistwp24x7.com.

 

Free Trial
Assistwp24x7 does  offer Free Trial of 7 days on specific WordPress Website management or development plans,  We strive to Provide best support all the time, we strive to live by providing our customer best and timely support which means “I am, because of you”. 

Current Free trial is provided for 7 days on Start Care plan details can be found here.

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* Help with your Website’s ongoing maintenance
* Help with your Website’s Ongoing security
* Finding your Website’s Optimal care plan
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